Autoplicity Support

Amazon 21

• ORDER STATUS RESPONSE/ DELIVERY CONFIRMATION
• ORDER STATUS - LOST/ NOT DELIVERED/ITEM PENDING SHIPMENT
• ITEM PENDING SHIPMENT
• AMAZON CANCEL REQUEST - RTV/Unable to Cancel (order shipped)
• Amazon - Damaged, Lost, RTS, Defective

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My order was canceled? 4

• I would like to return my order
• What is the status of my order?
• Why was my order cancelled?
• Vendor replies out of stock to a PO confirmation email

Where is my refund? 2

• Where is my refund?
• Create Return Request

My Order Is Shipping From The Manufacturer? 1

• My order is shipping from the manufacturer

AP Website v. 2026 8

• Inbound Call Escalation Guide
• Order Status: Unfulfilled
• AP Website: Customer Return Initiation Process
• AP Website: Return Process
• Vendor-Denied Returns

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Knowledge Base v.2026 13

• Autoplicity Overview
• Order Status - Unfulfilled
• Autoplicity Returns Process
• AP Website: Customer Return Initiation Process
• AP Website: Return Process

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